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Stay Tuned with ActiveHelp Pro Live Chat Software
ActiveHelp Pro brings a whole new dimension to your website. From live chat interaction to eye-opening user
reports and website statistics, the right tools are at your fingertips to effectively build your online presence.
Not only does ActiveHelp Pro personalize your products and services with live chat help, the customizable
windows and buttons allow seamless integration into your website’s design. ActiveHelp Pro enables you to
coordinate your website’s color and font styles so the live chat software is gracefully incorporated.
Easy-to-use indicators, such as on-line/off-line status, typing, and various alerts keep you well informed
at all times. Professional canned greetings ensure your website communication is businesslike and well
understood. User-friendly word processing options, such as text preview and spell checking, increase
your visitor’s comfort level.
With the forced Web page functionality, ActiveHelp Pro pushes website pages to visitors as opposed to
sending popup screens. As many users shun popup screens and have blocker software installed, the pushed
Web page is a safer and more accepted alternative to receiving Internet links. Additionally, the website link
becomes part of the live chat session and can be accessed from within the body of the e-mailed transcript,
upon request.
Operator-to-Operator Chats, private 'Instant Messages' and the Operator Chat Room improve
internal communications allowing your Operators to exchange and share information, while the ability for multiple operators to
chat simultaneously with a web site visitor enhances the feeling that you really are interested in their views or problems.
Visitor history transcripts give you a behind-the-scenes look at who’s visiting when, how, from where, and
more. Multiple chat sessions keep the lines open for expanding business traffic. Keyword reports and
website statistics help you determine how your SEO efforts are faring. In short, ActiveHelp Pro manages
your online communication while supplying invaluable data for intelligent decision making.
Below is a list of key features available with all versions of ActiveHelp Pro, the smartest essentials for your
successful Internet business.
- On-line/Off-line Status
- On-line/Off-line Messaging System
- Built-in Chat Buttons/Images
- Customizable Chat Buttons and Windows
- Self-Generating Scripts
- Sound and Visual Alerts
- Standard and Modifiable Canned Greetings
- Knowledgebase Article Creation
- Built-in Spell Checker
- Text Preview (before visitor sends message)
- Multiple Chat Sessions
- Operator Chat Transfers
- Operator-to-Operator Chat Sessions
- Multiple Operators in a Chat Session
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- Internal Operator 'Chat Room'
- Send private 'Instant Messages'
- Typing Indicator
- E-mail Chat Transcripts
- Forced Web Pages
- Floating Chat Invitations
- Keyword Reports
- Customer Surveys
- SSL Data Transfer Security
- Visitor History Transcripts
- Track Visitor Referrer
- Real-time Visitor Monitoring
- Website Statistics
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Download ActiveHelp Pro today and see what your website has been missing! Contact us for more information
about live chat software features and the benefits of using ActiveHelp Pro.
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